SickKids responding to cybersecurity incident

The Hospital for Sick Children (SickKids) is currently responding to a cybersecurity incident affecting several network systems and has called a Code Grey – system failure. The code went into effect at 9:30 p.m. on Sunday, December 18, and is ongoing.

The safety and well-being of our patients and their families is our top priority. All patient care is continuing and there is currently no evidence that personal information or personal health information has been impacted.

Upon learning of this incident, we immediately activated the hospital’s incident management command centre and launched an investigation to determine the nature and scope of the incident. At this time, the incident appears to have only impacted a few internal clinical and corporate systems, as well as some hospital phone lines and webpages. Downtime procedures have been activated where needed.

We have notified our government and hospital partners and have engaged with expert third parties to resolve the incident as soon as possible.

During this time, the public may experience difficulties calling into the hospital and accessing some webpages such as AboutKidsHealth.ca (SickKids’ health information site) and the hospital’s Careers application portal. We appreciate the patience and understanding of patients and families as clinical teams transition to downtime procedures in order to ensure that patient care remains unaffected.

Stay tuned to the hospital’s Twitter page for updates.