Specialty Food Shop and Infant and Early Mental Health Promotion websites temporarily unavailable

Websites for the Specialty Food Shop and Infant and Early Mental Health Promotion (IEMHP), both operated by The Hospital for Sick Children (SickKids), have been temporarily unavailable as of 9 p.m. ET on Friday, December 30. They were proactively taken down by SickKids in response to potential unusual activity. This activity does not appear to be related to the cybersecurity incident on December 18.

Until further notice, Specialty Food Shop will be taking orders by email and over the phone. If you need to place an order, please contact sfs.admin@sickkids.ca or 1-800-737-7976. Families who placed an order on Friday, December 30, 2022 are also asked to get in touch about their order status by emailing sfs.admin@sickkids.ca. General inquiries regarding IEMHP can be sent to iemhp.mail@sickkids.ca.

SickKids continuously monitors for unexpected or unusual activity. When this activity was detected, we quickly acted to take both websites offline. Specialty Food Shop, IEMHP and SickKids’ Information Management Technology (IMT) teams are working to bring both sites back online as soon as possible.

We appreciate the patience and understanding of our patients and families while we work to resolve the situation.